Terms & Conditions
The Bitcoin Way Terms and Conditions
Last Updated: May 17, 2025
These Terms and Conditions ("Terms") govern all services provided by The Bitcoin Way ("Company," "we," "us," "our"). By engaging our services, you ("Client," "you") agree to these Terms, forming a binding legal agreement. If you do not agree, do not use our services.
We provide technical education and support for Bitcoin, cybersecurity, and Plan B residency assistance. We are not financial, legal, or tax advisors. You are responsible for consulting relevant professionals and complying with applicable laws.
1. Scope of Services
1.1. What We Do
- We offer technical training and support for:
- Bitcoin Self-Custody: Secure wallet setup, node operation, and privacy tools.
- Cybersecurity: Protection of digital assets through encrypted vaults and best practices.
- Plan B Residency Assistance: We manage the logistics of residency planning by coordinating with trusted third-party legal and accounting professionals and engaging a Panama-based legal team to handle formalities.
- Our services are educational and technical in nature, except where we manage logistics for Plan B services.
1.2. What We Don’t Do
- We are not a bank, exchange, or licensed financial service provider.
- We do not hold, manage, or control your Bitcoin or funds.
- We do not provide investment, legal, tax, or financial advice, including in connection with Plan B residency services, which are facilitated through third-party professionals.
- We are not responsible for the actions, errors, or outcomes of third-party legal, accounting, or other professionals involved in Plan B residency services, though we oversee the coordination of these services.
1.3. Your Responsibilities
- You are solely responsible for your Bitcoin, wallet, setup, and decisions.
- For Plan B services, you must provide accurate information and comply with requirements set by third-party professionals or legal authorities.
- You accept all risks associated with Bitcoin, including price volatility and technical errors, and with residency planning, including legal or regulatory outcomes.
- You must ensure compliance with local laws.
1.4. No Guarantees
- We do not guarantee profits, security, or error-free outcomes for Bitcoin or cybersecurity services, nor do we guarantee specific results or approvals for Plan B residency services.
- We are not liable for losses due to your errors, market conditions, external factors (e.g., Bitcoin protocol changes), or decisions made by third-party professionals in Plan B services.
2. Service Delivery
2.1. Scheduling
- Appointments must be canceled or rescheduled at least 24 hours in advance.
- Failure to provide 24-hour notice, missing a session, or arriving more than 5 minutes late incurs a fee of EUR 375 per hour, deducted from prepaid time.
- You must have basic technical skills and a stable internet connection for Bitcoin and cybersecurity services.
2.2. Service Limits
- Each service has a defined duration. Unused time is non-transferable and non-refunded.
- Additional work due to unforeseen technical issues may incur charges of EUR 375 per hour, billed in 30-minute increments.
- For Plan B services, additional fees may apply if third-party professionals or legal formalities require extended work, which will be communicated in advance.
2.3. Third-Party Referrals
- For Plan B residency services, we coordinate with trusted third-party legal and accounting professionals and engage a Panama-based legal team to handle formalities. We manage logistics for the process. Our role is limited to facilitating coordination, and we do not guarantee the availability, participation, or success of third-party professionals or legal teams. We are not liable for their actions, errors, or outcomes.
3. Eligibility and Client Conduct
To use our services, you must:
- Be at least 18 years old or have guardian consent if younger.
- Be authorized to represent your entity (if applicable).
- Provide accurate information and maintain compatible technical setups for Bitcoin and cybersecurity services, or comply with documentation requirements for Plan B services.
- Comply with applicable laws.
- Client Conduct: You agree not to engage in fraudulent, abusive, or unlawful behavior, including attempting to reverse-engineer, hack, or misuse our services or materials. We may refuse or terminate services immediately if you violate this clause, with no refunds.
We reserve the right to refuse service if these conditions are not met.
4. Fees and Payment
4.1. Payment Terms
- Fees are quoted per service and payable in Bitcoin in full before services begin.
- For Plan B services, fees include coordination and third-party professional costs, as quoted.
- You are responsible for all network fees and applicable taxes.
- Payment Verification: Payments are considered received only when confirmed on the Bitcoin blockchain and verified by us. You are responsible for ensuring correct payment details and resolving any network-related issues.
4.2. No Refunds
- All payments are non-refundable, except in the sole discretion of The Bitcoin Way if we fail to deliver the agreed services.
4.3. Fee Adjustments
- We may adjust fees at any time. Continued use of services constitutes acceptance of current rates.
5. Confidentiality
- We treat all non-public information you share (e.g., emails, messages, or Plan B documentation) as confidential.
- We will not disclose it without your consent, except as required by law or to facilitate Plan B services with third-party professionals (with your permission).
- Client data is not retained unless legally required or with your explicit permission.
- Data Handling: We employ industry-standard security measures to protect your data. Upon termination of services, we will delete your data within 30 days unless legally required to retain it or you request otherwise.
- Confidentiality obligations survive termination of services.
6. Intellectual Property
- All materials (e.g., guides, videos, tools) provided by The Bitcoin Way are our exclusive property.
- You may use them solely for personal, non-commercial purposes.
- Copying, distributing, reselling, or using our brand/logo without written permission is prohibited.
- Feedback you provide becomes our property for unrestricted use.
7. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for losses due to your errors, Bitcoin market risks, third-party tools, external factors, or actions of third-party professionals or legal teams in Plan B services.
- Our liability is capped at the fees you paid us in the prior six months.
- You use our services at your own risk.
8. Indemnification
You agree to indemnify and hold The Bitcoin Way harmless from claims, damages, or costs arising from:
- Your misuse of our services.
- Your violation of these Terms.
- Third-party claims related to your actions, including those arising from Plan B residency processes.
This obligation survives termination of services.
9. Termination and Service Modifications
- We may terminate services at our discretion with or without cause.
- Service Modifications: We reserve the right to modify, suspend, or discontinue any service at our discretion, with or without notice, and will not be liable for any resulting losses. If a service is discontinued, we will provide reasonable assistance to transition, but no refunds will be issued.
- You remain bound by these Terms (e.g., confidentiality, liability) after termination.
- No refunds will be issued upon termination.
10. Changes to Terms
- We may update these Terms at any time.
- Continued use of services after updates constitutes acceptance of the revised Terms.
11. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Panama.
- Disputes must be resolved through binding arbitration in Panama City, conducted in English, under Panama’s arbitration rules.
- Each party bears its own costs unless otherwise determined by the arbitrator.
- Courts in Panama City have exclusive jurisdiction for injunctive relief to protect our intellectual property or confidential information.
- Jurisdiction Waiver: By using our services, you waive any rights to consumer protections or remedies under laws outside Panama, to the extent permitted by law, and agree that Panama law governs exclusively.
12. Warranties Disclaimer
- Services are provided “as is” without warranties of any kind, express or implied.
- We do not guarantee results, security, or compatibility with third-party tools, nor do we guarantee outcomes for Plan B residency services.
13. Force Majeure
We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, internet outages).
14. Privacy
Our Privacy Policy, available here, governs how we handle your data. Using our services constitutes agreement to it.
15. Entire Agreement
These Terms constitute the complete agreement between you and The Bitcoin Way, superseding all prior discussions or agreements.
16. Assignment
- You may not assign this agreement without our written consent.
- We may assign it at our discretion.
17. Acceptance
- Electronic Acceptance: You may be required to acknowledge these Terms electronically (e.g., via checkbox or email) before services begin. Use of our services constitutes agreement regardless of explicit acknowledgment.
- For questions, email: info@thebitcoinway.com
By using our services, you acknowledge and agree to these Terms in full.